An anonymous conversation that I had at work. The debtor owed a few hundred dollars to some credit card company. I was on inbound and answered the phone to someone screaming at me.
Me: How may I help you?
Debtor: I'M NOT PAYING THIS BILL. SOMEONE CURSED AT ME.
Me: Ma'm, could you please stop yelling.
Debtor: I WAS TRYING TO BE REASONABLE, AND THEY YELLED AT ME
Me: Today? Are you asking to speak with one of our supervisors?
Debtor: NO, WHEN I FIRST GOT THIS @#$@#$ CREDIT CARD.
Me (thinking): Five years ago? Wow. Talk about upset.
Me: How may I help you?
Debtor: I'M NOT PAYING THIS BILL. SOMEONE CURSED AT ME.
Me: Ma'm, could you please stop yelling.
Debtor: I WAS TRYING TO BE REASONABLE, AND THEY YELLED AT ME
Me: Today? Are you asking to speak with one of our supervisors?
Debtor: NO, WHEN I FIRST GOT THIS @#$@#$ CREDIT CARD.
Me (thinking): Five years ago? Wow. Talk about upset.
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